How to Troubleshoot Printing Issues in Microsoft Word

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There’s nothing more frustrating than working endless hours on a document only to be greeted with an error message when it’s time to print. Here are a few suggestions to get Word to work with your printer again.

Basic Checks

First, it’s a good idea to do some basic hardware checks to ensure everything is hooked up as it should be.

Here are a few things to check before we look at Word:

  • Make sure the USB cable that connects your PC to your printer is hooked up properly. If your printer is wireless, make sure it’s turned on.
  • Double-check the internet connection (wired or wireless).
  • Make sure the printer is plugged in and turned on.
  • See if there’s a paper jam.
  • Ensure your printer is compatible with your computer. Search Google and the printer manufacturer’s website for more information.

These might seem like obvious things to check, but they’re also easy to forget. It’s always best to try the basics first and avoid wasting time unnecessarily.

A Quick Solution

This tip won’t fix your printing issues, but it will allow you to print from your computer in a pinch. If you don’t have time to figure out what’s going on with Word, but really need to print a document, convert the file to a PDF. Then, you can print it from a different application.

To convert a Word document to a PDF, open the document you want to convert, click “File,” and then click “Save As” in the pane on the left.

Click "Save As."

You see a box that shows you the type of file the document is; click the arrow next to it. In the drop-down menu, click “PDF,” and then click “Save.”

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