T-Mobile outshines Verizon in customer satisfaction, but AT&T is rapidly closing the gap

Another day, another independent report ranking T-Mobile ahead of its competition in the cutthroat wireless industry. This time around, the "Un-carrier" is not commended for its or , instead taking the "US wireless purchase experience" top prize in the latest in-depth J.D. Power study, just as the nation's now second-largest mobile network operator did for the previous five volumes.

 is based on more than 13,000 customer surveys conducted between January and June 2020, which highlighted T-Mo's superiority over AT&T, Verizon, and yes, Sprint in providing satisfying "purchase ...

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