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Has your experience at the Apple Stores worsened indeed?


Apple has been expanding its retail presence like crazy in the past few years as its iPhone, iPad and Mac sales exploded. There are now 500+ Apple Stores, and tens of thousands of employees that work in retail for Apple.

The change of strategy, however, has been to build the Apple Stores as a branding vehicle - they are in some of the world's poshest ...

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