In a first, T-Mobile edges Verizon both in customer satisfaction and network quality perception

T-Mobile is once again at the top of a customer satisfaction survey with a higher margin than ever from the runner-up Verizon. This time, however, it is organized by the polling juggernauts from YouGov, and the questions asked were somewhat different.

For instance, when polled about the carrier brands, the participants answered that in 2018 they were most satisfied with T-Mobile, and the difference with Verizon is higher than both 2016 and 2017. Needless to say, T-Mobile's flamboyant CEO undertakings to lower plan and phone prices and give out freebies like Netflix subscriptions ...

Friday, 18 January 2019 GSM ARENA GSMArena.com